FAQ’S

We have tried to address every thought that could be running through your mind, but just in case we have missed one – we added this section. This will make it easier to pinpoint the particular question and answer you are looking for. In the event you don’t find it, our chat online service is available or you can call us. We would be happy to help.

How does it work exactly?

Visit our How It Works page to learn more!

Does checking my credit hurt my score?

Our expert staff will walk you through on how to obtain your 3-bureau reports and scores – importantly, with NO impact to score.

How long do I need to be on the program?

You’re in the driver seat. We’re looking to see you graduate as soon as possible. However, this is completely dependent upon your personal situation — our free personalized credit assessment will help provide a customized game plan and better insight.

Will I see results before the money back guarantee expires?

Yes! The credit bureaus are allowed 30 Days (according to the Fair Credit Reporting Act) to respond. So that should be the first timeline to view your results.

How can you help with old or outstanding debts?

Your personal manager will peruse the report with you and determine what should be challenged or is erroneous.

You offer a discount for couples – do we have to be legally married?

We are addressing shared financial accounts. We encourage partners to sign up at the same time.

Do I have to worry about you selling my email or data?

Yes, we maintain your intimate personal information as if it were our own. All access is severely limited. Check out our Privacy Policy.

How do billing cycles work?

The first-work fee of $99.00 ($198 for couples) will be coordinated with your Assigned Dispute Manager between 5 to 15 days after signing up for our service for work initially completed – that’s if you do decide to move forward after the Free Credit Assessment.

Thereafter, depending on when we receive results (cycles vary between 30-45 days), we will notify you of your next billing date of $99.00 ($198 for couples).

This provides you with the flexibility of cancelling anytime, postponing your payment and/or putting your account on-hold.

Our service is cycle-to-cycle and you may cancel anytime.

How long does it take to see results?

The honest answer is that it depends — hence why we work on a cycle-to-cycle basis. We formulate a game plan around your goals, situation and the number of questionable items that require work.

Our experts not only work diligently in order to provide optimal results, but transparency is what separates us from the rest. We provide updates, progress reports and you get to communicate with your Assigned Dispute Manager directly to improve efficiency.

On average, clients tend to see results within the first 45 days.

Restrictions on number of items disputed?

No — we dispute as many items per cycle as defined to ensure we get you off the program at a much faster pace. Our unique process is designed to deliver results in an expeditious manner.

Can I speak with a Pyramid Credit Expert?

We understand — you have questions, skeptical about credit repair or would like to better understand the process. And we’re here to extend our help:

24/7/365
Call (855) 984-1867

Prefer to Write us? We’re always available to help!