Frequently Asked Questions (FAQs)

We have tried to address every thought that could be running through your mind, but just in case we have missed one – we added this section. This will make it easier to pinpoint the particular question and answer you are looking for. In the event you don’t find it, our chat online service is available or you can call us. We would be happy to help.

What is offered for FREE exactly?

When you sign-up for a Free Credit Assessment, you’ll receive the following:

  • Your credit analyzed by one of our professionals
  • One-on-One consultation call with a Dedicated Account Manager

We want to ensure that our program is right for you before we even accept any payment information.

How does it work?

Step 1: Complete your order through our website or by calling (855) 984-1867 .

Step 2: An expert representative will contact you shortly to provide an analysis of your credit report to help better understand your aspirations, goals and credit situation.

Step 3: Upon completion of customized game plan, our team will immediately begin work on your credit recovery plan.


Bonus*: While we work on your credit, receive a Pyramid Care Package in the mail to pass along to a friend or family member – pay-it-forward.

Does it take a long time to get started?

No – it is so easy, just order your Pyramid Credit Repair Program online or give us a call and we will walk you through our 3-easy steps.

How much does it cost?

FREE to start and $99/mo thereafter to sustain access to your Dedicated Account Manager and all the financial tools to help keep your life on track.

I don’t quite understand the pricing, can you please elaborate?

To begin, it’s absolutely free. After 5-15 days (varies by state) from receipt of engagement of service, initial charge of ($99/mo.) is billed on a monthly basis for services previously rendered and performed.

For couples: Same as above, (50% off the 1st month) and $198/mo. thereafter.

How do you get a copy of my credit report?

Our expert staff will walk you through on how to obtain your 3-bureau report. It’s all FREE and included with your credit repair service.

Why do you check 3-Major Credit Bureaus?

One of the best ways to detect erroneous reports are the discrepancies in all 3-Major Credit Reports.

How long does it take to see results?

On average, in as little as 45 to 60 days.

How long is the program?

We take as little time as possible to achieve your goals, with our new system it moves along much faster than other companies.

Does running another credit check really ding my score?

No, running your own consumer report doesn’t hurt your score.

Do you guarantee your product and work?

We don’t make promises about things we can’t control, like the final outcome. But we do offer a 90-Day Money Back Guarantee. By then you should know the direction your credit is headed in.

Do you keep our information confidential?

Yes, we maintain your intimate personal information as if it were our own. All access is severely limited. Check out our privacy policy.

Will I see results before the money back guarantee expires?

Yes! The credit bureaus are allowed 30 Days (according to the Fair Credit Reporting Act) to respond. So that should be the first timeline to view your results.

How can you help with old or outstanding debts?

Your personal manager will peruse the report with you and determine what should be challenged or is erroneous.

You offer a discount for couples – do we have to be legally married?

We are addressing shared financial accounts. We encourage partners to sign up at the same time.

My partner in life wants to sign up too. Do we need separate accounts?

Yes. This will help alleviate any clutters and expedite the turnaround time.

Do we have to be married to get the couples discount?

You do not have to be married to get the discount, however if you share bills together and/or live together, we encourage you to sign up together.

How will I know when you disputed a claim on my behalf?

Our new system gives you a private dashboard so you can check activity as it happens.

Frequently Asked Questions (FAQs)

We've compiled a list of the questions we get asked the most often.

What is offered for FREE exactly?

When you sign-up for a Free Credit Assessment, you’ll receive the following:

  • Your credit analyzed by one of our professionals
  • One-on-One consultation call with a Dedicated Account Manager

We want to ensure that our program is right for you before we even accept any payment information.

How does it work?

Step 1: Complete your order through our website or call us directly at (855) 984-1867 .

Step 2: An expert representative will contact you shortly to provide an analysis of your credit report to help better understand your aspirations, goals and credit situation.

Step 3: Upon completion of customized game plan, our team will immediately begin work on your credit recovery plan.


Bonus*: While we work on your credit, receive a Pyramid Care Package in the mail to pass along to a friend or family member – pay-it-forward.

Does it take a long time to get started?

No – it is so easy, just order your Pyramid Credit Repair Program online or give us a call and we will walk you through our 3-easy steps.

How much does it cost?

FREE to start and $99/mo thereafter to sustain access to your Dedicated Account Manager and all the financial tools to help keep your life on track.

I don’t quite understand the pricing, can you please elaborate?

To begin, it’s absolutely free. After 5-15 days (varies by state) from receipt of engagement of service, initial charge of ($99/mo.) is billed on a monthly basis for services previously rendered and performed.

For couples: Same as above, (50% off the 1st month) and $198/mo. thereafter.

How do you get a copy of my credit report?

Our expert staff will walk you through on how to obtain your 3-bureau report. It’s all FREE and included with your credit repair service.

Does running a credit check hurt my score?

No, running your own consumer report doesn’t hurt your score.

Why do you check 3-Major Credit Bureaus?

One of the best ways to detect erroneous reports are the discrepancies in all 3-Major Credit Reports.

How long does it take to see results?

On average, in as little as 45 to 60 days.

How long is the program?

We take as little time as possible to achieve your goals, with our new system it moves along much faster than other companies.

Do you keep our information confidential?

Yes, we maintain your intimate personal information as if it were our own. All access is severely limited. Check out our privacy policy.

Do you guarantee your product and work?

We don’t make promises about things we can’t control, like the final outcome. But we do offer a 90-Day Money Back Guarantee. By then you should know the direction your credit is headed in.

Will I see results before the money back guarantee expires?

Yes! The credit bureaus are allowed 30 Days (according to the Fair Credit Reporting Act) to respond. So that should be the first timeline to view your results.

How can you help with old or outstanding debts?

Your personal manager will peruse the report with you and determine what should be challenged or is erroneous.

You offer a discount for couples – do we have to be legally married?

We are addressing shared financial accounts. We encourage partners to sign up at the same time.

My partner in life wants to sign up too. Do we need separate accounts?

Yes. This will help alleviate any clutters and expedite the turnaround time.

Do we have to be married to get the couples discount?

You do not have to be married to get the discount, however if you share bills together and/or live together, we encourage you to sign up together.

Will I be notified of disputes on my behalf?

Our new system gives you a private dashboard so you can check activity as it happens.

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Questions? Call us at
855-984-1867