FAQ’S

We have tried to address every thought that could be running through your mind, but just in case we have missed one – we added this section. This will make it easier to pinpoint the particular question and answer you are looking for. In the event you don’t find it, our chat online service is available or you can call us. We would be happy to help.

How does it work exactly?

Visit our How It Works page to learn more!

Does checking my credit hurt my score?

Our customer portal and staff will walk you through on how to obtain your 3-bureau reports and scores – importantly, with NO impact to score.

How long do I need to be on the program?

You’re in the driver seat. We’re looking to see you graduate as soon as possible. However, this is completely dependent upon your personal situation — our free personalized credit assessment will help provide a customized game plan and better insight.

How can you help with old or outstanding debts?

Your personal manager will peruse the report with you and determine what should be challenged or is erroneous.

Do I have to worry about you selling my email or data?

Yes, we maintain your intimate personal information as if it were our own. All access is severely limited. Check out our Privacy Policy.

How long does it take to see results?

Typically 4-6 weeks, or 30-45 days on average. We formulate a game plan around your goals, situation and the number of questionable items that require work.

Our experts not only work diligently in order to provide optimal results, but transparency is what separates us from the rest. We provide updates, progress reports, credit coaching and you can even communicate with your team to improve efficiency.

Can I speak with a Pyramid Credit Expert?

We understand — you have questions, skeptical about credit repair or would like to better understand the process. And we’re here to extend our help:

24/7/365
Call (855) 984-1867

Prefer to Write us? We’re always available to help!

When are funds drafted?

One-time initial setup fee (also referred to as first-work fee) is charged 5-15 days after engaging our service. You will have the option of choosing the date for the first work fee to be drafted. This first work fee is separate from your monthly billing cycle and is the charge to set up your account, begin gathering credit information, building a custom plan around your unique situation, also includes transmitting your first round of communications to the bureaus and creditors.

Thirty days after the one-time initial setup fee (first-work fee), the monthly bill for our services is charged. This includes updated reports, monitoring of your credit, progress report, credit audit and review of responses from the bureaus and more.

We only bill after services have been performed and rendered, meaning we only charge you for work that we’ve completed.